top of page

This website contains links to external third-party websites over whose content we have no influence. Therefore, no liability can be assumed for these external contents. The contents of external pages linked to here do not reflect the opinion of the website operator, but are merely for information purposes and to illustrate connections. The respective provider or operator of the pages is always responsible for the content of the linked pages. The linked pages were checked for possible legal violations at the time of linking. At the time of linking, no illegal content was identifiable. However, a permanent control of the contents of the linked pages is not reasonable without concrete evidence of a violation of the law. If we become aware of any infringements, we will remove such links immediately.

Privacy policy for Pension Landhaus

Pension Landhaus is committed to safeguarding the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your data, in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

1. Information We Collect

  • Contact Information: Name, surname, phone number, email address

  • Reservation Information: Booking details, check-in/check-out dates, room preferences

  • Payment Information: Credit card information (collected securely and processed by trusted third-party payment processors)

  • Communication Information: Records of your correspondence with us

  • Guest Preferences: Special requests and preferences during your stay

  • Device and Usage Information: Information about your use of our website, including IP address, browser details, and device information

  • Location Data: If you use our website with location services enabled, we may collect your geolocation data through Google Maps

2. How We Use Your Information

We use your personal information for the following purposes:

  • To process reservations and provide our services

  • To communicate with you and respond to inquiries

  • To personalize your experience and improve our services

  • To ensure the safety and security of our guests and premises

  • To comply with legal obligations

  • To send marketing and promotional materials with your consent

The data listed are processed by us for the following purposes:

  • to ensure a smooth connection to the website,

  • to ensure comfortable use of our website,

  • to evaluate system security and stability, and

  • for other administrative purposes.

The anonymous data and information collected are evaluated by us for statistical purposes and also with the aim of increasing data protection and data security in our company in order to ultimately ensure an optimal level of protection for the personal data we process. The anonymous data of the server log files are stored separately from all personal data provided by a data subject.

The legal basis for data processing is Art. 6 (1) sentence 1 lit. f GDPR. Our legitimate interest arises from the purposes for data collection listed above. Under no circumstances do we use the collected data for the purpose of drawing conclusions about your person.

3. Data Sharing and Disclosure

Unless a more specific storage period has been specified within this privacy policy, your personal data will remain with us until the purpose for the data processing ceases to apply. If you submit a legitimate request for deletion or revoke your consent to data processing, your data will be deleted unless we have other legally permissible reasons for storing your personal data (e.g., tax or commercial law retention periods); in the latter case, deletion will take place after these reasons no longer apply.

4. Contact Options via the Website

If you have any questions, we offer you the option of contacting us via a form provided on the website. A valid e-mail address is required so that we know who the request came from and to be able to respond. Further details may be provided voluntarily.

If you contact the controller by e-mail or via a contact form, the personal data you provide will be stored automatically. Such personal data transmitted on a voluntary basis will be stored for the purpose of processing or contacting you. There is no transfer of this personal data to third parties. After your request has been completed and any statutory retention periods that may apply have expired, the data will be automatically deleted.

The data processing for the purpose of contacting us is carried out in accordance with Art. 6 (1) sentence 1 lit. a GDPR on the basis of your voluntarily given consent.

5. Room Booking via the Website

The "Online Booking" area of this website offers the possibility to obtain information about offers and availability of stays/holidays as well as to book holidays/stays. If you choose to submit your personal data to us, such data will be processed exclusively for the purposes mentioned above by persons specifically authorized for this and in accordance with our regular internal administrative processes. The legal basis for this is Art. 6 (1) lit. b GDPR.

The customer data collected will be deleted after completion of the order or termination of the business relationship and after expiry of any statutory retention periods. Statutory retention periods remain unaffected.

6. Disclosure of Data

Your personal data will not be transferred to third parties for purposes other than those listed below.

We only transfer your personal data to third parties if:

  • you have given your express consent pursuant to Art. 6 (1) sentence 1 lit. a GDPR,

  • the disclosure is legally permissible and required under Art. 6 (1) sentence 1 lit. b GDPR for the processing of contractual relationships with you,

  • there is a legal obligation for disclosure pursuant to Art. 6 (1) sentence 1 lit. c GDPR,

  • the disclosure is necessary pursuant to Art. 6 (1) sentence 1 lit. f GDPR for the establishment, exercise, or defense of legal claims and there is no reason to assume that you have an overriding legitimate interest in not disclosing your data.

7. Use of Cookies

We use cookies on our site. These are small files automatically created by your browser and stored on your device (laptop, tablet, smartphone, etc.) when you visit our site. Cookies do not cause any damage to your device, do not contain viruses, Trojans, or other malware.

Information is stored in the cookie which in each case results in connection with the specific device used. However, this does not mean that we thereby gain direct knowledge of your identity.

The use of cookies serves, on the one hand, to make the use of our offering more pleasant for you. For example, we use so-called session cookies to recognize that you have already visited individual pages of our website. These are automatically deleted after you leave our site.

In addition, we also use temporary cookies to optimize user-friendliness, which are stored on your device for a specified period of time. If you visit our site again to use our services, it will automatically be recognized that you have already been with us and what entries and settings you made so that you do not have to enter them again.

The data processed by cookies are required for the purposes mentioned to safeguard our legitimate interests and those of third parties pursuant to Art. 6 (1) sentence 1 lit. f GDPR.

Most browsers accept cookies automatically. However, you can configure your browser so that no cookies are stored on your computer or a notice always appears before a new cookie is created. Completely disabling cookies may mean that you cannot use all functions of our website.

8. Integration of Google Maps

We use the "Google Maps" function of Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States ("Google"), to display geographical information. In order to use the functions of Google Maps, it is necessary to store your IP address. This information is usually transmitted to a Google server in the USA and stored there. We have no influence on this data transmission.

The use of Google Maps is in the interest of an attractive presentation of our online offers and to make it easy to find the locations specified by us on the website. This constitutes a legitimate interest pursuant to Art. 6 (1) lit. f GDPR. Further information about how "Google Maps" uses your data and Google's privacy policy can be found at: https://policies.google.com/privacy

9. Google Analytics

Our website uses Google Analytics, a web analysis service of Google Inc. ("Google"). Google Analytics uses so-called "cookies", text files that are stored on your computer and that allow an analysis of the use of the website. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there.

Google has committed itself under the Privacy Shield Framework to comply with European data protection law: Privacy-Shield Framework.

Google uses this information on our behalf to evaluate the use of the website by visitors, to compile reports on website activities and to provide further services related to website use and internet use to the website operator. Pseudonymous usage profiles of the visitors can be created from the processed data.

On our website, Google Analytics is used exclusively with activated IP anonymization. This means your IP address will be shortened by Google within the member states of the European Union or in other contracting states of the Agreement on the European Economic Area before transmission. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there.

The IP address transmitted by your browser as part of Google Analytics is not merged with other data from Google. You can prevent the storage of cookies by selecting the appropriate settings in your browser software. You can also prevent the collection of the data generated by the cookie and related to your use of the website (including your IP address) by Google as well as the processing of this data by Google by downloading and installing the browser plugin available under the following link: https://tools.google.com/dlpage/gaoptout

10. SSL or TLS Encryption

For security reasons and to protect the transmission of confidential content, such as orders or inquiries you send to us as the site operator, this site uses SSL or TLS encryption. You can recognize an encrypted connection by the fact that the browser address line changes from "http://" to "https://" and by the lock symbol in your browser line.

If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

11. Rights of Data Subjects

You have the right to:

  • pursuant to Art. 15 GDPR, request information about your personal data processed by us. In particular, you may request information about the purposes of processing, the category of personal data, the categories of recipients to whom your data has been or will be disclosed, the planned storage duration, the existence of a right to rectification, erasure, restriction of processing or objection, the existence of a right to lodge a complaint, the origin of your data if it was not collected by us, and the existence of automated decision-making including profiling and, if applicable, meaningful information about its details;

  • pursuant to Art. 16 GDPR, request the immediate rectification of inaccurate or completion of your personal data stored with us;

  • pursuant to Art. 17 GDPR, request the erasure of your personal data stored with us, unless the processing is necessary for exercising the right of freedom of expression and information, for compliance with a legal obligation, for reasons of public interest, or for the establishment, exercise, or defense of legal claims;

  • pursuant to Art. 18 GDPR, request the restriction of processing of your personal data if you contest the accuracy of the data, the processing is unlawful, but you oppose its erasure and we no longer need the data, but you require it for the establishment, exercise, or defense of legal claims, or you have objected to processing pursuant to Art. 21 GDPR;

  • pursuant to Art. 20 GDPR, receive your personal data which you have provided to us in a structured, commonly used, and machine-readable format or request the transfer to another controller;

  • pursuant to Art. 7 (3) GDPR, withdraw your consent once given to us at any time. As a result, we may no longer continue the data processing based on this consent for the future; and

  • pursuant to Art. 77 GDPR, lodge a complaint with a supervisory authority. As a rule, you can contact the supervisory authority of your usual place of residence or workplace or our registered office.

12. Right to Object

If your personal data are processed on the basis of legitimate interests pursuant to Art. 6 (1) sentence 1 lit. f GDPR, you have the right, pursuant to Art. 21 GDPR, to object to the processing of your personal data on grounds relating to your particular situation or if the objection is directed against direct marketing. In the latter case, you have a general right to object which will be implemented by us without specifying any particular situation.

If you wish to exercise your right of withdrawal or objection, simply send us an e-mail.

13. Data Security

During your website visit, we use the widespread SSL procedure (Secure Socket Layer) in conjunction with the highest level of encryption supported by your browser. In general, this is 256-bit encryption. If your browser does not support 256-bit encryption, we instead use 128-bit v3 technology. You can tell whether an individual page of our website is transmitted in encrypted form by the closed display of the key or lock symbol in the lower status bar of your browser.

We also use appropriate technical and organizational security measures to protect your data against accidental or intentional manipulation, partial or complete loss, destruction, or unauthorized access by third parties. Our security measures are continuously improved in line with technological developments.

14. Routine Deletion and Blocking of Personal Data

We process and store personal data only for the period necessary to achieve the purpose of storage or insofar as this is provided for by law. If the storage purpose ceases to apply or if a statutory storage period expires, the personal data will be routinely blocked or deleted in accordance with the statutory provisions.

15. Currency and Amendment of this Privacy Policy

This privacy policy is currently valid and has the status of November 2023.

Due to the further development of our website and offers above, or due to changed legal or regulatory requirements, it may become necessary to change this privacy policy. The current version of the privacy policy is the valid one.

bottom of page